Learning About The History and Development Of Automated Phone Systems

Hi there, my name is Misty. I am here to talk to you about the history and development of automated phone systems for large businesses. Companies used to utilize operators to direct calls to the correct department. The operator would find out the caller’s purpose and send that person to the individual best prepared to offer assistance. The system was well used but expensive for the company. Automated telephone systems changed the way calls are routed by using a sophisticated tree of options. I hope to explore this topic in great detail with you all on his site. Thank you for visiting.

4 Steps for Setting Up a VoIP System for Your Business


If you are planning on setting up a phone system for your business, you want to use modern VoIP solutions. These are Voice over IP systems that can provide you with communication that uses less equipment, adds services and reduce costs for small business telephony solutions. The following steps will help you set up the right VoIP and related services to give your business more than just conventional phone solutions:

1. Planning the Right VoIP Solutions for The Needs of Your Business

There are a lot of options for VoIP systems. You will want to meet with local VoIP services first to understand all the pros and cons before making your final choice. Talk with them about the telephony needs of your business and work to develop a plan to implement these new systems.

2. Keep Costs Low by Starting Small

You will want to start small with your investment in VoIP systems. You may want to talk with the VoIP service about options for hosted services to start implementing the new technology. These systems will require a minimal investment in hardware to help keep the costs down when setting up the new telephony system for your business.

3. Add the Right Telephony Infrastructure with the Right Cable, Servers, and Hybrid Services

As your business grows, you will likely need more Internet telephony services. Therefore, you will need network cabling and servers set up for some of the equipment you'll need in the future. You can keep these costs lower by using hybrid services that allow you to use in-house solutions with the cloud services that you started with.

4. Integrating the Right SaaS Services into Your Business VoIP System

There are also SaaS solutions that you may want to integrate into your new phone systems. These services can include things like email, messaging, and document services that are combined with the phone system. You may also want to consider adding HR and customer solutions to your phone systems for a more complete modern phone system that provides your small business the same technology that bigger enterprises use.

These are some of the solutions that you will want to consider for the needs of your business. If you are ready to add more than just phone solutions to your business, visit websites such as www.atsolutionsaz.com to contact hosted VoIP services and talk to them about planning the right solutions for your small business telephony needs.


30 March 2020